Welcome to the Legal Aid Agency training and support website
This is the home for LAA training resources that will support solicitors, advocates and costs drafts persons through the civil and criminal legal aid process.
On this site you can access:
- practical step by step instructions
- user guides for our digital systems, such as CCMS, Crime Apply, and Secure File Exchange
- civil trainer-led online events that you can book via Eventbrite
- pre-recorded webinars and training videos. These can also be found on the LAA YouTube channel Civil legal aid content and Criminal legal aid content
- interactive web chat on our Contact us page
We are continuing to develop features and content based on user research.
Your feedback matters to us. Please let us know what you think.