This guide will show you how to respond to a show cause. The LAA will send you a notification when a show cause has been placed on the certificate. The status of the certificate will also change to show caused. You may also be sent a documents required action to enable you to provide supporting evidence.
You will receive a notification in your actions and notifications to inform you that a show cause has been placed on the certificate.
Click on the Notice of Show Cause.
Information about the notice to show cause will be displayed. Click View to read the notice to show cause letter.
You will then need to respond to your show cause by submitting a case query. Do this by clicking Submit Case Query from your available actions list.
You will then need to respond to your show cause by submitting a case query.
If the case needs to be discharged please explain this in your response to the show cause notification, rather than calling the LAA. Do this by clicking Submit Case Query from your available actions list.
NOTE: Don’t forget to return to the notification and provide your response in the box at the bottom of the notification. This will move the notification into a closed position and out of your CCMS inbox.
