This quick guide will take you through the process of requesting recoupment of a payment on account before the case has concluded.
You can request that a POA be recouped where duplicate POAs have been submitted in error; a POA has been submitted against an incorrect case or an incorrect POA amount has been requested.
Please note that if the POA has been paid as an incorrect amount, the full POA must be recouped so the POA with the correct amount can be submitted.
Begin the process by searching for the case the POA has been submitted against then navigate to the billing section.
Start by creating a new bill in CCMS.
When you reach the Bill Type screen you must select Interim as the type of bill you are creating.
You will then see a list of the POAs that have been submitted against this case.
Tick the box to request that this POA be recouped.
Once you have selected the POAs to be recouped you should follow the process of submitting a nil bill in order to send the request to the LAA.
For Nil Bills select Yes to submit a disbursement.
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