This guidance takes you through the step-by-step process of performing a cost undertaking.
Navigate to the relevant case through Your Cases and Applications. From the Case Overview screen scroll to Available Actions. Click Billing.
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The Case Statement of Account screen will Appear. Click Enter Undertaking.
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From the Enter Undertaking screen, enter the details of the current Undertaking.
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Tick the box to accept the Undertaking Terms. Click Submit.
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NOTE: A notification from the LAA will be sent once the undertaking has been considered. Notifications can be accessed from the CCMS home screen by clicking on Your Actions and Notifications.