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  • Home
  • Civil
  • Crime
  • Online Support
  • Trainer led online modules

    Welcome to the Legal Aid Agency’s training and support website.

    We are continuing to develop features and content based on user research.

    New features

    Live chat is now available 9:00am to 5:00pm Monday to Friday. The live chat function builds on the success of the Online Support chat that was available on the old CCMS training website and will be available for all queries and not just Online Support queries.


    For CCMS billing questions please submit a case enquiry through CCMS.

    Watch our very high-cost family cases webinar, recorded in response to demand. The webinar is split into nine segments which you can watch in your own time.

    Coming soon

    We are looking to develop functionality that will improve user experience such as:

    • an improved layout for quick guides
    • quick guides to support crime legal aid providers
    • a discussion forum for all legal aid providers

    If you are unable to find what you are looking for, please click the link below to provide further details and a member of our team will get back to you to as soon as possible:

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    Civil
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    Online Support
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    Crime
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    Recorded webinars
    Click here to access.
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