Skip to content

Secure File Exchange

The secure file exchange platform – Galaxkey, will be unavailable on Sunday 27 September from 10am – 1pm due to a system update

Civil Restoration

This video covers details of a number of key topics, including the new secure browser identification process, and the approach to onboard providers back onto the systems.

The Civil Restoration Process (PPTX, 7 MB)
Your questions (PDF, 510 KB)
Top Tips – Accessing and Using LAA Online Services (PDF, 113 KB)

This video covers information for the High Cost Family (HCF) restoration process

The High Cost Family restoration process (PPTX, 850 KB)
Civil Restoration Processes – HCF Q&A (DOCX, 958 KB)

Average Payments and Recoupments Q&A

Civil restoration processes – Average Payments and Recoupments Q&A (DOCX, 1,002 KB)