Remittance advice will be sent for each fee earner who has received
payment through CCMS.
It will be sent as a notification in the actions and notifications section of CCMS. The remittance advice will be sent as an attachment which can be viewed or downloaded.
NOTE: Remittance advice is sent to user with the Firm Administrator
role. However, in order the access this information the users also need to have the Office Manager role.
From the CCMS homepage click Actions and Notifications or the View Notifications link.
You will receive a notification titled Remittance Advice.
Click the Remittance Advice link from the table of notifications.
The notification will open and there will be an attachment which you can view in the Attachments table. Click View to open the attached remittance advice.
The remittance advice will appear in a new window and the document can be downloaded, saved or printed.
Once you have viewed the notification you must provide a Notification
Response in order to move the notification into a closed position.
Once you have selected the response click Submit.
NOTE: We are aware of a problem created when users download a document through their internet browser. Our investigations show that downloaded documents have an additional extension (.html) added to the file name. This is preventing the file opening in a readable format. We will not be able to fix this problem as it was not originated by us.
After downloading the file amend the file name by removing the characters .html and save the change before opening it.
NOTE: The Provider Statement on Account (PSoA) is issued monthly
and a hard copy is sent out. At present these are not available to be viewed through CCMS. For further information on PSoAs please visit:
https://www.gov.uk/guidance/legal-aid-agency-payments-to-providers
The Weekly Remittance Advice can be accessed through CCMS.
If there has been no activity that week, no bills have been submitted
and no payments made, a weekly Remittance Advice is not going to
generate. Therefore, the provider will not receive a remittance advice
notification.
Where bills have been submitted but the account is in debt the weekly
Remittance Advice will not generate unless:
The bill and the debt/recoupments are exactly the same amount.
A weekly Remittance Advice will generate with a nil balance.
If the debt has been converted a weekly Remittance Advice will
generate showing negative balance. In such circumstances queries
are to be raised via Recovery Services.