This webinar has been designed to illustrate the way we work together to deliver access to justice. It is a great opportunity to focus on how you and your LAA contract manager (CM) can work in partnership and how they can support you to the benefit of your business.
NOTE: The webinar is aimed at providers who hold a civil and family contract.
This webinar covers what you can expect from your LAA CM and what is included in the review activity conducted by your CM, including:
- Hints and tips on how to increase contractual compliance and avoid the sort of claiming errors we sometimes identify that lead to claims being voided, reduced on assessment, or rejected.
- Some of the tools that allow us to identify how you are performing against contractual requirements.
- Explanation of the approach we take where under-performance is identified and how we will work with you to increase compliance.
- Digital interaction options available to you including secure file exchange (SFE).