How to sign up (Back to top)
There are a variety of CCMS trainer-led online events that you can book via Eventbrite.
These sessions are delivered online via Microsoft Teams by the Training and Support team. They are tailored to cover all aspects of the application process and billing stages within CCMS. The emphasis of these modules is for newly registered users to CCMS.
NOTE: Please review the information in bold at the top of the Eventbrite page before booking to familiarise yourself with the appointment process.
CCMS online trainer-led module topics (Back to top)
Introduction to using CCMS
- This includes accessing CCMS within a secure browser
- Key functionality of copying, pasting and printing, as well as uploading and downloading documentation within a secure browser
- Actions and notifications
- The civil application submission process
Means and Merits Assessments
- This includes capital assessments alongside income and deduction means assessments
- Completion of a family based merits assessment
Emergency Applications
- This includes the single and dual stage emergency application processes
- Amendments as part of the dual stage process
Amending Cases and Clients, Assigning Counsel + Case Enquiries, Means Reviews and Legal Appeals
- This includes allocating costs to Counsel
- Submitting general and case-specific enquiries
Special Children Act (SCA) Applications
- This includes information on the specific aspects of SCA application submissions
- Guidance on how to link cases
Reporting Outcomes and Awards
- This includes providing details of any agreements, costs and damages
- Reporting pre-certificate and legal help costs
- Discharging funding certificates
Provider Billing
- This includes information on submitting Payment on Accounts (POAs)
- LAA assessed bills
- Claims assessed at Court
- Nil bills
High Cost Cases Overview
- This includes informing the LAA that a case is high cost
- Submitting high cost applications
- High cost billing
High Cost Cases & Care Case Fee Schemes (CCFS)
- This includes contract and case plan document submissions
- Amendment activity
- Claiming costs
NOTE: Please only book if you anticipate attending. If you can’t join a session, cancel your booking via Eventbrite in good time to allow someone else to book in your place.
Testimonials (Back to top)
Here are a handful of comments from providers that have attended the CCMS provider training sessions:
“The pace and content of the courses were at the right speed, providing relevant detail”
“Very helpful and informative”
“The courses were interesting, helpful and easy to follow”
“Really helpful training”
“We all found the course provider was well informed, engaging and likeable”
“Thanks, it was very interesting”
