We run trainer-led online modules to help you get started with the Client and Cost Management System (CCMS).
All individual online training modules are free and booked via Eventbrite. An email appointment will be sent via LAACaseManagementTraining&SupportTeam@justice.gov.uk to the person that registered the interest, on the working day before the scheduled training. Within this email appointment will be a Microsoft Teams link and all relevant instructions to access the online session.
Ensure that you check your inbox (including the spam folder) in advance of the training start time. Please arrive in advance of the published session start time. You will be held in a lobby area until the trainer opens the event and starts the session. Once the session has started no further entry will be possible.
Our civil online training modules:
- Focus on giving you practical information and advice on using the system
- Are tailored to address your questions and feedback
Providers
Topics include:
- Amending Cases and Clients and Assigning Counsel
- Case Enquiries, Means Reviews and Legal
Appeals + Submitting Adjustment Bills and Appeal Bills
- Emergency Applications
- High Cost Cases Overview (including HCF
Applications and Billing)
- High Cost Cases & Care Case Fee Schemes (CCFS)
- Housing (and Anti Social Behaviour Applications)
- Introduction to Using CCMS
- Managing actions and notifications/Uploading and sending electronic evidence
- Means and Merits assessments
- Provider Billing
- Special Children Act (SCA) Applications
(including linking cases)
- Submitting Outcomes and Discharging a Certificate
You can find out more and book a place on our Eventbrite page.
Counsel Overview
Topics include:
- Actions and notifications (including required evidence)
- Billing – including payments on account
- Chambers / Counsel Access
- Logging on to CCMS
You can find out more and book a place on our Eventbrite page.