We run trainer-led online modules to help you get started with the Client and Cost Management System (CCMS).
Our civil online training modules:
- Focus on giving you practical information and advice on using the system
- Are tailored to address your questions and feedback

Providers
Topics include:
- Amending Cases and Clients and Assigning Counsel
- Case Enquiries, Means Reviews and Legal
Appeals + Submitting Adjustment Bills and Appeal Bills
- Emergency Applications
- High Cost Cases Overview (including HCF
Applications and Billing)
- High Cost Cases & Care Case Fee Schemes (CCFS)
- Housing (and Anti Social Behaviour Applications)
- Introduction to Using CCMS
- Managing actions and notifications/Uploading and sending electronic evidence
- Means and Merits assessments
- Provider Billing
- Special Children Act (SCA) Applications
(including linking cases)
- Submitting Outcomes and Discharging a Certificate
You can find out more and book a place on our Eventbrite page.
Counsel Overview
Topics included within the Counsel overview module are:
- Actions and notifications (including required evidence)
- Billing – including payments on account
- Chambers / Counsel Access
- Logging on to CCMS
You can find out more and book a place on our Eventbrite page.
All individual online training modules are free and booked via Eventbrite. An email
appointment will be sent via
LAACaseManagementTraining&SupportTeam@justice.gov.uk to the person that
registered the interest, on the working day before the scheduled training.
Within this email appointment will be a Microsoft Teams link and all relevant
instructions to access the online session. Please ensure that you check your
inbox (including the spam folder) in advance of the training start time.