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  • Home
  • What's New?
  • Civil
  • Crime
  • Online Support
  • Trainer Led Online Modules
  • Contact Us
    Skip Trainer-led online modules

    Trainer-led online modules

    We run trainer-led online modules to help you get started with the Client and Cost Management System (CCMS).

    Our civil online training modules:

    • Focus on giving you practical information and advice on using the system
    • Are tailored to address your questions and feedback



    Providers

    Topics include:

    • Amending Cases and Clients and Assigning Counsel
    • Case Enquiries, Means Reviews and Legal Appeals + Submitting Adjustment Bills and Appeal Bills
    • Emergency Applications
    • High Cost Cases Overview (including HCF Applications and Billing)
    • High Cost Cases & Care Case Fee Schemes (CCFS)
    • Housing (and Anti Social Behaviour Applications)
    • Introduction to Using CCMS
    • Managing actions and notifications/Uploading and sending electronic evidence
    • Means and Merits assessments
    • Provider Billing
    • Special Children Act (SCA) Applications (including linking cases)
    • Submitting Outcomes and Discharging a Certificate


    You can find out more and book a place on our Eventbrite page.


    Counsel Overview

    Topics included within the Counsel overview module are:

    • Actions and notifications (including required evidence)
    • Billing – including payments on account
    • Chambers / Counsel Access
    • Logging on to CCMS


    You can find out more and book a place on our Eventbrite page.


    All individual online training modules are free and booked via Eventbrite. An email appointment will be sent via LAACaseManagementTraining&SupportTeam@justice.gov.uk to the person that registered the interest, on the working day before the scheduled training. Within this email appointment will be a Microsoft Teams link and all relevant instructions to access the online session. Please ensure that you check your inbox (including the spam folder) in advance of the training start time.





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