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  • Home
  • What's New?
  • Civil
  • Crime
  • Online Support
  • Trainer Led Online Modules
  • Contact Us
    Skip What's new?

    What's new?

    Skip Crime eForm guidance video when your client is a director and/or a shareholder of a private company

    Crime eForm guidance video when your client is a director and/or a shareholder of a private company

    CRIME      Last updated: 29/11/2023

    We have created a video demonstration showing:

    • What information is needed to complete the income section of the eForm when your client is a director and/or a shareholder of a private company
    • What evidence is required in order to avoid the application being rejected

    Skip Help Us Say Yes webinar: Getting your criminal applications right first time

    Help Us Say Yes webinar: Getting your criminal applications right first time: National Crime Applications Team

    CRIME      Last updated: 06/10/2023

    Have you ever had a CRM14 application rejected? Would you like to know why and how to avoid rejections in the future? This crime applications webinar will focus on the top 5 most common reject reasons and give you hints and tips on how to avoid them in the future.

    Skip 2022 VHCC claim form video

    2022 VHCC claim form video

    CRIME      Last updated: 21/09/2023

    The 2022 VHCC claim form video will provide you with a step by step guide on how to complete each section of the claim form and the level of detail you need to include.

    Skip Detained Duty Advice Scheme webinar

    Detained Duty Advice Scheme webinar

    CIVIL      Last updated: 20/09/2023

    Do you deliver Detained Duty Advice Scheme surgeries at Immigration Removal Centres? Do you want to better understand what to expect what to expect when delivering Detained Duty Advice Scheme surgeries? Would you like a refresher on how to claim for the Detained Duty Advice Scheme surgeries? Are you interested in delivering Detained Duty Advice Scheme surgeries in the future? 

    Our new Detained Duty Advice Scheme webinar will take you through what to expect before, during and after delivering a Detained Duty Advice Scheme surgery. Nikki will provide an overview of the scheme as well as how work can be billed.

    Skip Help us say yes:Civil family fixed fee bills webinar

    Help us say yes: Civil family fixed fee bills webinar

    CIVIL      Last updated: 21/08/2023

    Get your family fixed fee bills right first time and help us say yes. This family claim focused webinar will give hints and tips and cover topics for all types of family bills. The following topics to cover will include: 

    • Good practice with supporting documents 
    • How to claim on a transfer of provider 
    • Hints and tips to make sure your Family Advocacy Scheme fees are right

    Skip High Cost Family: Exceptional Cases webinar

    High Cost Family: Exceptional Cases webinar

    CIVIL      Last updated: 21/08/2023

    This high cost family webinar covers specific High Cost Family Cases which escape the Care Case Fee Scheme and progress to be accepted as exceptional cases and permitted to be costed at hourly rates. 

    The webinar includes: 

    • The level of detail needed for us to fully consider your exceptional request 
    • Examples of good and less satisfactory requests

    Skip Civil Applications: Non Family Billing webinar

    Civil Applications: Non Family Billing webinar

    CIVIL      Last updated: 21/08/2023

    The purpose of this webinar is to help you get your civil non family bills paid first time by giving you helpful hints & tips to assist you in avoiding common billing reject and assessments reasons. 

    By the end of the webinar, you will have an understanding of: 

    • How to avoid rejects and provisional assessments 
    • Where you can access additional support and training

    Skip CCMS Means Test Review Outage

    CCMS Means Test Review Outage

    CIVIL      Last updated: 31/07/2023

    As part of the implementation of the Means Test Review (MTR) legislation, we are updating CCMS with the relevant rules to facilitate the start date for this work. 

    This will necessitate CCMS being unavailable to all users for a short period from 5pm until midnight on 2nd August 2023. 

    This guide will explain what will happen and what action you need to take.

    Skip Special guardianship orders provider guidance

    Special guardianship orders provider guidance

    CIVIL      Last updated: 30/06/2023

    From May 2023 changes were made to family legal aid to bring back into scope Special Guardianship Order (SGO) in private family law proceedings. 

    They were in scope pre-LASPO but were removed from scope in April 2013. 

    We've added guidance to help you apply for and bill these cases. You can find it in the specific application types section.

    Skip Civil Applications: Managing Live Cases webinar

    Civil Applications: Managing Live Cases webinar

    CIVIL      Last updated: 23/06/2023

    We've added a webinar which discusses the information which should be provided when amending certificates and how to effectively handle financial eligibility reassessment requests. It also explores the Representations process and provide hints & tips when applying for Prior Authority.

    Skip CCMS Migration Outage

    CCMS Migration Outage

    CIVIL      Last updated: 18/05/2023

    As part of our ongoing modernisation of the Client and Cost Management System (CCMS), we are migrating the software from a physical server platform on to cloud servers. This will result in CCMS being unavailable to all users for a short period from 12pm on Friday 26 May 2023 until 9am on Tuesday 30 May 2023.

    This guide will explain what will happen and what action you need to take.

    Skip Changes to the Immigration and Asylum specification

    Changes to the Immigration and Asylum specification

    CIVIL      Last updated: 20/03/2023

    We've added a new webinar looking at changes to the Immigration and Asylum specification arising from the Nationality and Borders Act, including changes to controlled legal representation, as well as providing information about age assessment appeals, as well as information on how the new work can be billed.

    Skip New webinar recordings for both civil and crime

    New webinar recordings for both civil and crime

    CIVIL  CRIME      Last updated: 10/03/2023

    We've added several recordings of our popular webinar series to the site.

    New civil webinars cover topics such as contract visits, transfer of high cost family cases, common billing rejection reasons and how to avoid them, and merits considerations for initial applications.

    New crime webinars cover topics such as transfers, withdrawals and amendments, reducing central funds rejects, non-means tested applications, and eForm and hardship evidence.

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