Civil legal aid

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We have added a guide that explains the current decline in performance on lengthy bills in CCMS. If you have been experiencing performance issues when creating claims in the Portal, please follow this guide for steps you can take to reduce your lost time and help us get your claim paid first time.

Family very high cost cases recorded webinars: help us say yes

This page contains a series of recorded webinars covering all aspects of family high cost cases.

Apply Service recorded webinar

This page contains resources and guides on how to use the Apply Service as its capability increases.

CCMS provider: actions, notifications and documents

How to upload documents and other supporting evidence into CCMS.

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CCMS

CCMS is an online system for civil and family legal aid providers and others assigned to work on their cases, e.g. advocates, clerks and costs lawyers.

CCMS covers the whole process for certificated civil and family legal aid work, from submitting legal aid applications to paying bills.

CCMS provider: Getting started

CCMS provider: Navigation

CCMS Provider: Making an initial application

CCMS Provider: Managing live cases

CCMS provider: Closing cases and submitting bills

CCMS advocate: Getting started

CCMS advocate: Closing cases and submitting bills

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CWA

All claims for controlled work must be submitted via CWA.

CWA is a digital billing service that contains all providers’ contracts and schedules. It’s used to make claiming simpler and more efficient, eg allows and validates monthly submissions online and calculates fees.

To access CWA, log in to LAA online.

CWA detailed user guides

CWA quick guides

Submit a CWA claim online

Escape fee cases

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Skip Immigration and Asylum

Immigration and Asylum

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Regulations/Guidance

These links will take you to supporting guidance and documents that are hosted at other locations and websites, including the government website GOV.UK

High cost cases: family

High cost cases: non-family

Civil processing dates

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Secure File Exchange

Secure File Exchange (SFE) has been certified by the National Cyber Security Centre. It allows you to submit large files digitally rather than by post or email. SFE is supplied by Galaxkey, an online platform. You do not need to download any software to access it.

Secure file exchange

Ministry of Justice