Purpose
This privacy
notice sets out the standards that you can expect from the Legal Aid Agency
when we request or hold personal information (‘personal data’) about you; how
you can get access to a copy of your personal data; and what you can do if you
think the standards are not being met.
https://legalaidlearning.justice.gov.uk/ is
provided by the Legal Aid Agency, part of the Ministry of Justice.
The Legal Aid Agency is an Executive Agency of the
Ministry of Justice (MoJ). The MoJ is the data controller for the personal
information we hold. The Legal Aid Agency collects and processes personal data
for the exercise of its own and associated public functions. Our public
function is to provide legal aid.
About personal information
Personal data
is information about you as an individual. It can be your name, address or
telephone number. It can also include the information that you have provided in
this form such as your financial circumstances and information relating to any
current or previous legal proceedings concerning you. We know how important it
is to protect customers’ privacy and to comply with data protection laws. We
will safeguard your personal data and will only disclose it where it is lawful
to do so, or with your consent.
What data we collect
The
personal data we collect from you includes:
- IP address, usage data,
cookie data, online navigation data, click data, location data, browser data,
records of viewing
- If user creates an
account with the site and is required to log
in; first name, surname, e-mail address, and the subsequent
user ID.
We
use Google Analytics software to collect information about how you use https://legalaidlearning.justice.gov.uk/.
This includes IP addresses. The data is anonymised before being used for
analytics processing.
Google
Analytics processes anonymised information about:
We
do not store your personal information through Google Analytics (for example
your name or address). We
will not identify you through analytics information, and we will not combine
analytics information with other data sets in a way that would identify who you
are.
We
continuously test and monitor our data protection controls to make sure they’re
effective and to detect any weaknesses.
Purpose of processing and the lawful basis for the
process
The purpose of the Legal Aid Agency collecting
and processing the personal data which you have provided on this form is for
the purposes of providing legal aid. Specifically, we will collect information
through Google Analytics and from information you provide directly and
will use this personal data in the following ways:
- make sure the site is
meeting the needs of its users
- monitor use of the site
and government digital services
- make improvements, for
example improving site search
- allow you to create an
account that grants you access to specific content.
Were
we unable to collect this personal information then we would not be able to
provide the activities above and we would be prevented from providing
the service.
Our
legal basis for processing your data
The
legal basis for processing personal data in relation to site security is our
legitimate interests, and the legitimate interests of our users, in ensuring
the security and integrity of https://legalaidlearning.justice.gov.uk/.
The legal basis for processing anonymised data for Google
Analytics is your consent.
The
legal basis for processing all other personal data is that it’s necessary:
- to perform a task in the
public interest
- in the exercise of our
functions as a government department
Who the
information may be shared with
We sometimes
need to share the personal information we process with other organisations.
When this is necessary, we will comply with all aspects of the relevant data
protection laws. The organisations we may share your personal information
include:
- Our hosting provider Learning
Pool
- Fraud prevention agencies: If false or
inaccurate information is provided or fraud identified, the Legal Aid Agency
can lawfully share your personal information with fraud prevention agencies to
detect and to prevent fraud and money laundering.
Retention period for information collected
Your personal information will not be retained for
any longer than is necessary for the lawful purposes for which it has been
collected and processed. This is to ensure that your personal information does
not become inaccurate, out of date or irrelevant. The Legal Aid Agency have set
retention periods for the personal information that we collect, this can be
accessed via our website: https://www.gov.uk/government/publications/record-retention-and-disposition-schedules
You can also contact our Data Protection Officer for
a copy of our retention policies. While we retain your personal data, we will
ensure that it is kept securely and protected from loss, misuse or unauthorised
access and disclosure. Once the retention period has been reached, your
personal data will be permanently and securely deleted and destroyed.
Children’s
privacy protection
This
website is not designed for, or intentionally targeted at, children 13
years of age or younger. We do not intentionally collect or
maintain user data about anyone under the age of 13.
Where
your data is processed and stored
We
design, build and run our systems to make sure that your data is as safe as
possible at all stages, both while it’s processed and when it’s stored.
All
personal data is stored in the European
Economic Area (EEA). Anonymous
data collected by Google Analytics may be transferred outside the EEA for
processing.
How
we protect your data and keep it secure
We
are committed to doing all that we can to keep your data secure. We have set up
systems and processes to prevent unauthorised access or disclosure of your data
- for example, we protect your data using varying levels of encryption.
We
also make sure that any third parties that we deal with keep all personal data
they process on our behalf secure.
Your
rights
You
have the right to request:
information about how your
personal data is processed
- a copy of that personal
data
- that anything inaccurate
in your personal data is corrected immediately
You can also:
- raise an objection about
how your personal data is processed
- request that your personal
data is erased if there is no longer a justification for it
- ask that the processing of
your personal data is restricted in certain circumstances
If
you have any of these requests, get in contact with the Disclosure Team.
Links
to other websites
https://legalaidlearning.justice.gov.uk/ contains
links to other websites.
This
privacy notice only applies to https://legalaidlearning.justice.gov.uk/, and
does not cover other government services and transactions that we link to.
These services have their own terms and conditions and privacy policies. If
you go to another website from this one, read the privacy policy on that
website to find out what it does with your information.
If
you come to https://legalaidlearning.justice.gov.uk/ from
another website, we may receive personal information from the other website.
You should read the privacy policy of the website you came from to find out
more about this.
Website Accounts
Creating
an account is optional. All https://legalaidlearning.justice.gov.uk/ services
are accessible with or without an account. You can access, update or
permanently delete your account and all the information stored in it at any
time.
You can get
more details on:
- Agreements we have with other
organisations for sharing information;
- Circumstances where we can pass on
personal information without telling you, for example, to help with the
prevention or detection of crime or to produce anonymised statistics;
- Our instructions to staff on how to
collect, use or delete your personal information;
- How we check that the information we
hold is accurate and up to date; and
- How to make a complaint.
For more
information about the above issues, please contact:
The Data Protection Officer
Ministry of Justice
3rd Floor, Post Point
3.20
10 South Colonnades
Canary Wharf
London
E14 4PU
DataProtection@justice.gov.uk
For more
information on how and why your information is processed, please see the
information provided when you accessed our services or were contacted by us.
Complaints
When we ask
you for information, we will comply
with the law. If you consider that your information has been
handled incorrectly, you can contact the Information Commissioner for
independent advice about data protection. You can contact the Information
Commissioner at:
Information
Commissioner's Office
Wycliffe
House
Water
Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123
1113
www.ico.org.uk