Ministry of Justice

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  • Home
  • What's New?
  • Civil
  • Crime
  • Online Support
  • Trainer Led Online Modules
  • Contact Us
    Skip General enquiries

    General enquiries

    Legal Aid Agency
    Unit B8, Berkley Way, Viking Business Park
    Jarrow, South Tyneside
    NE31 1SF

    0300 200 2020

    Follow @LAAHelpTeam



     Information

     e-mail

     Queries regarding setting up a   provider number and issues with   provider numbers

     providerrecords-london@justice.gov.uk 

     

     BACs/Payment Queries/Provider   Records

     paymentinformation@justice.gov.uk

     For technical problems concerning   the Client and Cost Management   System (CCMS)

     online-support@justice.gov.uk

     To make a complaint about our   service

     LAAcomplaints@justice.gov.uk


    Skip Civil

    Civil

     Information

     e-mail

     Civil general enquiries
     contactcivil@justice.gov.uk

     Correct application errors made by   the LAA.

     More information

     applicationfixer@justice.gov.uk

     Correct claim errors made by the LAA

     More information

     laacivilclaimfix@justice.gov.uk

     For case specific enquiries please   use CCMS.


     For CCMS billing questions please   submit a case enquiry through CCMS. 

     High cost family queries

     highcostfamily@justice.gov.uk

     High Cost Family Fixer

     More information
     highcostfamilyfixer@justice.gov.uk

     Prior authority queries

     civilpriorauthorityrequests@justice.gov.uk

     Complex high value applications.   Applications for exceptional case   funding under LASPO.

     contactecc@justice.gov.uk

     For all queries relating to statutory   charge liabilities and/or debt owed to   the LAA.

     secureddebtteam@justice.gov.uk

     For all client contribution queries

     recoveryservices-enquiries@justice.gov.uk



    Skip Crime

    Crime

     Information

     e-mail

     Criminal application queries

     birminghamcat@justice.gov.uk

     Criminal application queries

     nottinghamcat@justice.gov.uk

     

     Criminal application queries

     liverpoolcat@justice.gov.uk

     Solicitor Crown Court fee billing   queries 

     litigators-fee@justice.gov.uk

     Advocate Crown Court fee billing   queries

     advocates-fee@justice.gov.uk

     

     Non local bar application for   advocates travel/hotel fees

     crime.queries@justice.gov.uk

     Marston's enquires

     general.enquiries@marstongroup.co.uk



    Skip Crime (specialist teams)

    Crime (specialist teams)

     Information

     e-mail

     Queries in relation to CCCD and CCD   Account Set Up

     crowncourtdefence@justice.gov.uk

     Self-employed applicants, hardship   and eligibility reviews, capital   contribution orders and non-means   tested/contempt of court matters

     nationalcrimeteam@justice.gov.uk 

     

     IOJ application queries

     iojappeals@justice.gov.uk

     Support with Secure File Exchange   queries

     sfesupport@justice.gov.uk

     Magistrates billing (CRM7), prior   authority (CRM4), Prior Authority,   extensions to costs (CRM5)

     criminalfinance@justice.gov.uk 

     

     Prison law and police station queries 

     crime.exceptional@justice.gov.uk

     Contempt and breach of injunction   work

     acls.contempt@justice.gov.uk

     Central funds/confiscation   proceedings

     manchesterccu@justice.gov.uk

     Queries regarding virtual courts

     virtualcourts1@justice.gov.uk 

     

     Duty solicitor related queries

     dutysolqueries@justice.gov.uk  

     

     Unused preparation over 30 hours   queries

     unusedpreparation-ccu@justice.gov.uk  

     

     Special and wasted preparation   queries

     specialpreparation@justice.gov.uk  

     

     Very High Cost Cases Crime queries

     ccu@justice.gov.uk

     POCA crime queries for Advocates

     advocatespoca@justice.gov.uk  

     POCA crime queries for Litigators   and profit costs over 2K

     poca@justice.gov.uk  

     Private prosecution queries

     privateprosecution@justice.gov.uk

     Court appointee queries

     courtappointee@justice.gov.uk  



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